Frequently Asked Questions
Find answers to common questions about our services
What products can I customize? Customizations
We offer customization for t-shirts, hoodies, polos, and more.
How to use the customization tool? Customizations
Our tool lets you upload designs, add text, and preview your product.
Where can I find size charts? Customizations
Size charts are available under the Size Charts section in the Help menu.
How do I place an order? Ordering
Select your product, customize it, add to cart, and proceed to checkout.
What payment methods do you accept? Ordering
We accept credit cards, PayPal, Apple Pay, and Google Pay.
How do I use a promo code? Ordering
Enter your promo code during checkout before finalizing your order.
Where do you ship to? Shipping
We ship to all 50 US states and select international locations.
How long will my order take? Shipping
Standard delivery takes 5-10 business days.
How can I track my order? Shipping
You'll receive a tracking number via email once your order ships.
What is your return policy for customized products? Returns
We accept returns for defects, damage, or errors. Proof is required.
What is not eligible for return? Returns
We don't accept returns for user errors, like typos in customization.
How do I submit a return request? Returns
Contact us with your order details, proof, and a description of the issue.
